Zayka — White-Label Food Delivery Ecosystem
A commission-free, white-label food delivery platform built to help restaurants reclaim profits, customers, and operational control through a fully connected four-app ecosystem.
Client
Internal Product
Services
App development
Industries
Food & Beverage / Restaurants
Date
November 2025
Challenge
Restaurants operating in Qatar’s food delivery market face increasing pressure from third-party aggregators charging commission rates between 15–19%, severely reducing already thin profit margins.
Beyond commissions, aggregators limit branding control and restrict access to customer and offer data, preventing restaurants from building direct relationships or running personalized marketing. This dependency weakens customer loyalty, forces restaurants into expensive sponsored placements, and leaves them vulnerable to rule changes controlled by third-party platforms. As a result, growth slows, margins shrink, and long-term sustainability is put at risk.
Solution
The platform consists of four fully integrated white-label apps: a Customer App for seamless ordering, loyalty rewards, and personalized menus; a Takeaway App to manage and process incoming orders efficiently; an Admin App that centralizes orders, inventory, staff scheduling, and business insights; and a Rider App that powers delivery with real-time tracking, optimized routing, and direct communication.
Core features include dynamic menu customization with dietary filters, direct orders sent straight to the kitchen for faster service, secure multi-payment support (Card, Apple Pay, Google Pay), push notifications for promotions and order updates, real-time tracking, and both doorstep and car takeaway integration. Together, these components create a seamless operational flow while giving restaurants full control over pricing, data, and customer experience.
Client's
feedback
Restaurants using Zayka operate with zero commission, significantly improving profit margins and pricing flexibility. Direct customer engagement enables personalized marketing, stronger loyalty, and full ownership of customer data. Orders flow directly to the kitchen with fewer errors, deliveries are tracked in real time, and operations are unified across ordering, management, and delivery. The ecosystem replaces aggregator reliance with a scalable, brand-owned platform built for long-term growth in a competitive market.
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